Muse ordered my groceries — Instacart froze my account, image 1 of 1
Cooking & food

Muse ordered my groceries — Instacart froze my account

@kartikey_bihani

10.2K views on X · added

I genuinely think @Muse might become the biggest win for meta after instagram acq, scaleai, ollama products. - world class assistant. period. just one thing, i was trying to order groceries, turns out current internet consumer companies/websites is not ready for agents doing things @Instacart

Asked Meta's Muse agent to order groceries via Instacart. The agent did the shopping, but Instacart's fraud system flagged the agent-driven order as unusual activity and put the account on hold — screenshot of the account-hold email included. A very 2026 failure mode for agentic grocery runs.

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Whole Foods groceries + burger ordered by Muse in 24 hours

Whole Foods groceries + burger ordered by Muse in 24 hours

It's funny, Meta went from having my Instagram and WhatsApp data to now having access to my email, calendar, DoorDash, Amazon and pretty much everything. In the last 24 hours, it bought me socks, ordered my Whole Foods groceries, booked a cleaning service and got me a burger for dinner. One additional thought: the agent is increasingly making the decisions for me. I knew nothing about that burger place. The agent researched it, told me which burger I should order, and I just said "okay" without giving it much more thought.
Nicolas Bustamante

1.3M views on X